Carla Castaneda Morales
The Back Office Co.
Casselman, Ontario

About Us:

The Back Office Co. is a virtual operations and administrative support company partnering with wellness practitioners and service-based businesses to manage client communication, scheduling, and internal systems with precision. We bring structure, discretion, and calm to the backend of growing practices.

Services:

• Virtual Reception & Client Experience Management
• Client Communication & Inbox Oversight
• Scheduling, Calendar & Appointment Coordination
• Client Intake, Onboarding & Retention Support
• Executive & Administrative Operations
• Internal Systems, Workflows & Process Refinement
• Practice Operations & Backend Management
• Multilingual Client Support (English, French & Spanish)
• Operational Organization & Continuity Support