Sabrina Pinarello
The Balance Point
London, ON

About Us:

The Balance Point provides operations and executive support for established business owners and organizational leaders who are carrying too much of the day-to-day themselves. The focus is steady, hands-on support that takes real ownership of the work behind the work, so priorities move forward, systems hold up, and the business becomes easier to run without everything resting on one person.

Services:

Review. Focus. Partner. Sustain.

Services include a diagnostic Operations Review & 90-Day Roadmap that identifies what's creating friction and what to address first; a Focused Priority Engagement for one meaningful area that needs hands-on attention right now; and an Operations Partnership for ongoing operations and executive support, sized to what the business actually needs.

Depending on the client, that may include coordinating priorities and projects, managing communications and follow-up, documenting workflows, organizing digital systems, improving how work moves across a team, or taking recurring responsibilities directly off the leader's plate.

Recent work has included:

• Coordinating calendars, inboxes, meetings, action items and client communications
• Building and refining trackers, workflows, SOPs and shared documentation
• Supporting Google Workspace setup, permissions, file organization and team adoption
• Coordinating operational projects involving multiple stakeholders, deadlines and decisions
• Using AI tools to support meeting documentation, research, correspondence and process development

The goal is to create stronger support around the leader, so they can remain meaningfully involved without every detail, decision and follow-up depending on them. This work is best suited for established business owners, professional service leaders, and organizational leaders who value reliability, judgment, and follow-through, and who are ready to share real ownership of the work rather than just delegate isolated tasks.