Sarah Pollard

Sarah Pollard
CAVA Member

Sarah Pollard
London, Ontario


About Us:

I am a Virtual Intake Coordinator supporting solo and group therapy practice owners. I help with admin and intake pieces you are completing on your own – but I would like for you to focus instead on direct client care and establishing therapeutic relationships.

Our Services

Intake & Administrative Services Included:

  • email management
  • data entry
  • invoicing & processing payments for Jane and other therapist
  • applications.
  • organize on-boarding of new staff and/or clients.
  • form creation
  • newsletters
  • blog writing and proofreading content
  • attending meetings and typing notes
  • regular consultations with therapists to ensure good communication and
  • managing support.

Client Communication:

  • initial and ongoing phone/email consultations and intakes with clients.
  • Creating space for connection between therapist of “best fit” to new
  • clients
  • Supporting clients with completing intake questionnaires, consents &
  • confidentiality.
  • Booking & Scheduling appointments (initial and ongoing)
  • Clinical & Crisis consults offered as a registered social worker (RSW)
  • with an extensive work history in mental health field.

Closest large city

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