Sheila Darlaston
Sheila Darlaston, Virtual Assistant
Ottawa, Ontario

Email: sheila.darlaston.va@gmail.com
Website: https://www.sheiladarlaston.com

About Us:

I work with healthcare and wellness providers supporting their small businesses with my 25 years’ experience as a medical office assistant. I have worked with physicians, nurses, allied health and mental healthcare providers. And as a self-employed holistic nutritionist, I am familiar with what it takes to run a practice.

Services:

• update and maintain electronic health record
• electronic filing
• manage client referrals
• data entry
• medical transcription
• general bookkeeping and manage invoices
• follow-up on expired Health cards
• order medical supplies and office supplies
• sickness coverage (*to be discussed)
• schedule and confirm client appointments
• answer telephone and email inquiries
• follow-up with potential clients
• draft correspondence
• manage inboxes
• manage schedules and set up reminders
• organize on-boarding of new staff
• track staff holidays and sick days
• coordinate logistics
• research/literature search
• communicate/work with any of your existing team members to coordinate projects, and schedule meetings
• compile daily/weekly/monthly newsletters to create newsletters from pre-written content