Sheila Darlaston

Sheila Darlaston
CAVA Member

Sheila Darlaston
Sheila Darlaston, Virtual Assistant
Ottawa, Ontario


About Us:

I work with healthcare and wellness providers supporting their small businesses with my 25 years’ experience as a medical office assistant. I have worked with physicians, nurses, allied health and mental healthcare providers. And as a self-employed holistic nutritionist, I am familiar with what it takes to run a practice.


  • update and maintain electronic health record
  • electronic filing
  • manage client referrals
  • data entry
  • medical transcription
  • general bookkeeping and manage invoices
  • follow-up on expired Health cards
  • order medical supplies and office supplies
  • sickness coverage (*to be discussed)
  • schedule and confirm client appointments
  • answer telephone and email inquiries
  • follow-up with potential clients
  • draft correspondence
  • manage inboxes
  • manage schedules and set up reminders
  • organize on-boarding of new staff
  • track staff holidays and sick days
  • coordinate logistics
  • research/literature search
  • communicate/work with any of your existing team members to coordinate projects, and schedule meetings
  • compile daily/weekly/monthly newsletters to create newsletters from pre-written content
Business Website Address
Closest large city

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