Virtual Assistant primarily involved in Healthcare-related products and services. Administrative support experience. Has experience in Canadian and U.S. based companies. U.S. Greencard holder. Pharmaceutical accreditations and Clinical trial accreditations. Bilingual in English/French. Computer literate: Microsoft applications, Zoom, Google Suite, Slack, Amazon dialer – Scheduler/calendar management. Have worked with international pharmaceutical companies. Have worked with doctors, nurses and pharmacists. HIPAA compliant working environment as well as HPB (Health Protection Branch – Canada).
Recruitment of patients for clinical trials; Patient support; Outbound calling/inbound calling; Insurance verification; Clinical experience in psychiatry; Questionnaire processing: Interviewing, evaluation and sourcing of candidates; Liaised with third party payers and government regulatory bodies to determine and qualify patient eligibility for drug plan coverage.