Struggling to Find Virtual Assistant Clients? Look at Your Numbers!

Struggling to Find Virtual Assistant Clients? Look at Your Numbers!

This Strategy Will Make Finding VA Clients Easier

Are you still having trouble getting Virtual Assistant clients through networking?

I hear this often from VAs in the online forums. They feel like they are always networking but not getting clients.

It can be very discouraging when you feel like you are doing ‘everything’ to find clients but you are still struggling.

We take it personally and the defeat can actually make many VAs throw in the towel on their business.

Look at your numbers.

How many clients are you actually looking for?

If you were looking for 100 clients, then you would have reason to be discouraged if every time you went to an event you came home with nothing. It would be an uphill battle to try to find 100 people to work with you.

Most VAs are looking for far fewer clients than that. You are probably only looking for one (or one at a time). To fill your practice you may only need 5 good clients. Five!

So specifically how many people you need to connect with to find 5 clients? Do you know that number?

Getting strategic about your numbers makes things easier to measure and to set goals that can help you get the clients.

How many you need to connect with depends a lot on where you are choosing to network.

If you are networking in the right place, you might only need to talk to 5 people. Most of the time it’s more like 15 or 20 good contacts that convert into 5 clients.

The point is, it’s a lot fewer people than you think it is.

If your networking is not working for you, you probably aren’t being strategic enough about it. 

Here are a few tips to help:

1.Go only where you know there are potential clients.

If you go to a lot of events and don’t get clients, identify why that is.

Who are you meeting there? Are the people attending 'your' kind of people?

What are your conversations about? What are you saying to them?

2. Know your services inside and out.

If you know who is attending the event, you can decide what you want to talk about, or present, in terms of your service offerings.

When you are in a networking situation, you need to have the answers to the questions the prospective client asks you. It expedites the process of ‘can you help me?’

3. Talk to people to gauge their interest.

Can you help them? If you think you can, ask them questions about their business and chat about how you can think you can help them.

If there is interest, invite them to a sales conversation after the event to explore the possibility of working together. It really can happen that quickly!

Networking strategically works for you much better than just ‘spending time’ networking.

You must have a good strategy to make it work for you.

Figure out where to find the people that you can help. And make the decision to spend your time there.

Focus your efforts on one good networking place, and make it work for you.

When you realize how easy it is to just work with your numbers, you can get clients much more easily.

Set up your strategy and when you find one client, then you simply rinse and repeat the process that got you that client.

For more great info about networking for your VA business, check out my free networking videos for Virtual Assistants on my Youtube channel.

5 Tips to Manage Multiple Virtual Assistant Clients

 

How do you handle more than one client’s work at a time?

Virtual Assistants often work with many clients at the same. It’s a more common model to have many clients than it is to just work with two or three clients (once your business is established of course!).

How do you handle it when everyone needs something at once?

As much as you are your own boss in your business, the clients are really the ones who fill your time on a daily basis.

So how do you handle more than one ‘boss’ at a time?

Simple ... scheduling, clarity and good communication are the three most important things to get right in your VA business, so you can get your clients’ work done, and keep your sanity!

I have often warned VAs of being ‘at the ready’ with their clients – it’s easy to form an employer-employee relationship with someone that you work closely with, and it’s important to guard those boundaries as a partnership instead.

When you work with a lot of different people, they all have different requirements and different schedules and different deadlines.

Here are 5 tips on how to manage multiple clients better in your virtual assistant business:

 

1. Block time in your schedule to work on a client’s work. 

Gather projects that need doing for the same client, and do several of them at once. This way you can concentrate on (and bill) their work during one time period. It’s not necessary to tell a client when you are working on their pieces, ie ‘Thursday from 10 to 11 am’, but you should let them know when you will deliver the completed task/work to them.

2. Be clear with lead time and deadlines.

It’s up to you to make sure that your clients know how much lead time you need for tasks and projects. Once you do, you must hold them to those deadlines and lead times as much as possible, in order to honor the relationships you have with all of your clients. If you have a client who often sends you last minute requests, it can throw off your schedule for all of your other clients, who may be respecting your deadlines. The more prepared your clients are, the better you can manage your whole workload.

3. Schedule production calls weekly.

It’s important to have regular communication with your clients for the ongoing tasks you have in your schedule for them. By having a quick weekly phone call you can work out any details for the upcoming week, and everyone is on the same page. The remainder of communication can take place through email as required, but that personal touch is really important when you work virtually.

4. Protect your boundaries.

Boundaries are very important when you are working as a virtual assistant. You have to be sure that everyone around you (including you!) protects those boundaries, so that you can get the things done that you need to get done, when they need to get done. If you are like me, your time is precious and you want to maximize it. So be sure to set your boundaries for turnaround times, deadlines, phone calls, or whatever else, and stick to them.

5. Be proactive.

When you are not working on a client’s work, you should still be thinking about them. Be sure to let them know this. The production call is great, but be sure to check in with your clients to see if there are other things they need done. It can be a great way to increase your billable time with them, and build a better client relationship. Working with the same types of clients makes this piece easier – what you are doing for one you can also be doing for others.

Good communication, clarity and scheduling will help you to achieve a smooth schedule and you will be able to handle many happy clients every day. And of course, that will make your ‘boss’ (you!) happy too!

While you need to do all of these things, you also have to find great clients to work with. Get a few ideas about how to do that here.